Production Coordinator

We’re LumiQ – an audio-first professional education platform for CPAs. We help CPAs get their continuing professional development (CPD) hours through engaging podcasts with business leaders (the CFOs of Slack, Shopify, Yelp, Yahoo!, TD Bank, and Wealthsimple just to name a few). CPD/CPE is the yearly required learning that CPAs generally dread doing. They’re tired of dealing with boring webinars, irrelevant content and product experiences that are out-of-date. That’s why they’ve flocked to LumiQ and our mission to make professional learning enjoyable. 

With 600+ companies signed up, and 300% YoY growth, we’re at the precipice of launching a global movement that’s going to massively change the professional education and podcasting industries. We’ve also recently expanded into the US market and we’re seeing wonderful early signs of traction. 

LumiQ is experiencing rapid growth as you might expect from a startup at our stage, but we tend not to subscribe to the mantra of “move fast and break things.” Our goal is to build a profitable company where our employees can learn and grow, and where customers see real value and genuinely enjoy using the product. We are building a company meant to last, and if this resonates with you, we hope you will consider joining us on our journey to transform professional education!

We are looking for a Production Coordinator to support a fast-paced podcast production team and disrupt the professional education industry!

As a Production Coordinator, you’ll play a vital role in supporting the podcast production team by handling the essential logistics and administrative tasks that keep our episodes running smoothly. From scheduling recordings and managing guest bookings to organizing guest bios and securing legal releases, you’ll ensure everything is in place for seamless production. You’ll also coordinate shipping equipment like microphones, oversee the creation of episode artwork, and maintain communication with guests throughout the production process to ensure all details are handled efficiently. This role is all about keeping the team organized and helping to deliver polished, high-quality podcasts.

Like any start up, you will be expected to wear many hats, but your main duties will revolve around assisting and supporting the production team. Your main responsibilities will include:

• Supporting day to day operations of the content team’s programming needs such as planning, booking recordings and scheduling guests, and helping to manage publish schedules
• Overseeing our project management software to keep episode production on track, and maintaining the proper organization and cleanliness of guest folders
• Organizing production workflows by developing and maintaining systems, checklists, and processes to ensure nothing is missed
• Maintaining regular communication with the guests throughout the entire production process (this includes ensuring legal releases are signed, sending rough edits for content approval, requesting bios and headshots, shipping mics, etc.)
• Supporting the production process by coordinating episode artwork, prepping transcripts, publishing episodes, etc.
• Guiding and coordinating with guests on both in-person and remote audio set up to ensure high quality recording sessions

We are growing extremely fast- and with that, comes the need to build and update our production processes to continue to work for our stage and size. This role will involve being open-minded to new ways of doing things, experimenting with new processes, and collaborating to improve team processes. Who You Are:

• You are organized: While you are creative, you also take joy in creating spreadsheets, checklists, and processes. You are detail-oriented and know how to create systems for yourself to ensure nothing slips through the cracks.
• You can multitask: The team will be depending on you for all the pieces that make our engine run. You should excel at juggling multiple schedules, personalities, and being flexible in moving the pieces around to adjust for a fast-paced environment and last-minute requests
• You have perspective: You can keep track of multiple items in your head at one time, but you don’t miss the forest for the trees. You don’t get overwhelmed by the small details, but can also step back and see the bigger picture
• You are a communicative team player: This role will be supporting multiple Producers, so strong, proactive communication and collaborative skills are a must. You feel success when your team is successful.
• You can write well: You’ll be communicating frequently with high level executives and their teams, primarily via email, so you must be able to communicate clearly and succinctly in a written format.
• You are curious and love to learn: We don’t want you to be “just” a coordinator. We want you to ask questions, get curious, and show up with ideas and different ways to do things. As a start-up we are doing a lot of these things for the first time, or are figuring out how to scale what works really well. An ideal candidate has an open mind - this isn’t a traditional podcast.