Personal Support Worker - Luther Village On The Park

STARLING COMMUNITY SERVICES IS DEDICATED TO SUPPORTING COMMUNITIES WHERE EVERYONE EXPERIENCES MENTAL WELLNESS, OPPORTUNITIES FOR EMPLOYMENT, A PLACE TO CALL HOME, AND A SENSE OF BELONGING.

To better serve the diversity of our community, the agency is committed to embedding anti-racist, anti-oppressive practices, and perspectives into the fabric of our organization. We have implemented mandatory antiracism training, we are actively building safe spaces to host brave conversations for learning, and we are fostering a culture of belonging for all, but especially BIPOC, 2SLGBTQIA+, historically and presently marginalized individuals and communities.

There are several casual Personal Support Worker positions available starting on March 03, 2025, working various hours per week.

Availability must include days, evening, night shift and weekends.

Your Role:

Assists residents with activities of daily living, including assisting with personal care, hygiene, medication reminders, and ambulation throughout the building. Observes and reports changes in resident behavior and physical and mental wellbeing to supervisor. Supports residents with strategies to navigate and manage changing physical and cognitive needs. Assists in ensuring that a clean, safe, and comfortable environment is maintained for residents. Completes required charting and documentation within the PointClickCare resident database. Maintains the confidentiality of information relating to residents and their families. Works intentionally from an anti-racist, anti-oppressive perspective to further create a sense of belonging at the Village.

Tasks:

Resident Care:

1.   Assists residents with personal care (e.g., dressing, choosing clothes, bathing, toileting, incontinent care, nail care, assistance with movement to and from dining room, as per plan of care).

2.   Assists in providing culturally inclusive care according to the resident’s care plan.

3.   Provides medication reminders to residents responsible for their own medication.

4.   Carries a mobile device and promptly responds to emergency response system alerts. If unable to respond within the required timeframe, secures backup assistance as required.

5.   Assists residents in moving to and from in-house essential appointments based on residents’ plan of care.

6.   Participates in the admission, orientation and transfer of residents as directed by the RPN.

7.   Identifies and reports changes in resident behaviour, as well as physical and mental wellbeing, to the RPN and supervisor.

8.   Tidies residential living spaces and completed bedmaking in Memory Care.

9.   Provides sensitive, adaptive, and supportive environment for residents, e.g., reading, writing letters, listening, and talking with them, going on walks on property, etc.

10.  Participate in training on proper use of lifting equipment. Assists with ambulation, positioning, and one person transfers using mechanical lifts and other assistive devices.

11.  Completes treatment for residents as assigned, (i.e., blood pressure, vital signs, topical creams) and documents as per policy.

12.  Provides full palliative care (e.g., providing full bed care) with and without outside agency involvement.

13.  Provides bridging care for residents with evolving care needs while supplemental support and care is being arranged.

14.  Completes safety checks as per plan of care and directed by the RPN.

15.  Performs safety checks with Memory Care residents and with residents elsewhere in assisted living facility if needed.

16.  Providing resident centered care without judgement, and respecting resident’s autonomy and their right to make decisions regarding their care.

Administration:

17.  Supports with the maintenance of resident records, incident reports and other documentation in accordance with policies and procedures and legislative requirements.

18.  Monitors the roam alert system for Memory Care residents and ensures that the system remains operational, reporting any system concerns to supervisor.

19.  Reorganizes daily worksheets as needed to respond to changing physical and cognitive needs of residents.

20.  Utilizes electronic systems (PointClickCare) to access resident information and care plan information. 

Your Talents and Experience:

Personal Support Worker Certificate from an accredited school or equivalent education or experience preferred. Must have Grade 12 education and experience working with seniors or within a relatable caregiving role. Knowledge of infection prevention and control is essential. Must be able to communicate clearly and professionally with colleagues and residents and maintain a commitment to providing exemplary resident care. Time management skills, including prioritization and multi-tasking, are essential and must have an ability to navigate completion of daily task list while maintaining sensitivity and adaptability to the evolving needs of residents. Must be able to consistently apply sound judgement and be observant to changes in resident behavior utilizing knowledge of basic medical issues and conditions, escalating medical concerns to supervisor. Basic computer and electronic documentation skills required with a willingness to embrace new healthcare technologies. Good written and oral communication skills. Must be resourceful with the ability to autonomously problem-solve while adhering to regulatory and internal policies, practices, and procedures. Ease in building relationships with residents and their families is essential and skilled at motivating residents to maintain, or increase, their independence. Capable of performing physically demanding work within a fast-paced environment. Demonstrates compassion and empathy for the changing needs of residents and their families and takes initiative to ensure a safe, supportive, and welcoming home for the residents and guests. Alignment with the agency’s commitment to antiracism and anti-oppression. Demonstrates a passion and willingness to learn for antiracism and anti-oppression practices.

What’s in it for you?

Rate of Pay: At Starling Community Services all salaries are categorized under a series of "bands" determined during our job evaluation process. When determining the rate of pay for external hires, a candidates past related experience will be taken into consideration along with where others with similar experience currently fall within the band. 

Note: most new team members will start between the starting salary and the mid-point of the range. 

Job Band MB (hourly wages): Min - $21.62, Mid - $22.96, Max - $24.33

• A positive work culture, inclusive workplace policies, and employee wellness initiatives.
• Eligible to join the HOOPP defined pension plan on a voluntary basis.
• Paid vacation (pro-rated to start date and hours for position; accumulated bi-weekly).
• Access to our Employee and Family Assistance Program (no cost).
• Discounted GRT passes through membership with Travel Wise.
• Employee Referral Incentive Program.
• Agency Orientation and Training modules.
• Professional development and tuition reimbursement opportunities.
• Responsive Leadership Training Program (leadership positions only).
• Staff appreciation events

If you are community-focused and share our values and antiracism commitment, we want you to grow with us. Please submit your application through BambooHR, in confidence, no later than 4 pm on February 17, 2025.

This is an internal and external posting.

The agency requires all employees to obtain a Police Vulnerable Sector Check prior to commencing employment. We require certain positions to obtain a Medical Certification.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don't have every single requirement and the exact level of experience listed in our description, but the skills and experience needed for the role still resonate with you, please consider applying.

If you require any support with submitting your application, or through the interview process, please contact the Human Resources department at hr@lutherwood.ca or by calling 519-707-1958 ext. 1247.