Luware
Gulay Ozdem is a Customer Success Specialist at Luware since October 2021. Previously, Gulay held the position of Customer Success Manager at Hootsuite from September 2018 to February 2020. Prior experience includes roles as a Customer Service Assistant at Tate & Lyle Sugars, Team Manager at CCA International, and Customer Service Representative at Truphone. Gulay also worked as a Customer Service Agent at MADE.COM and served as Area Manager at EBRA dienstleistungen. Early in the career, Gulay was a Warehouse Specialist at Südpack Vepackungen GmbH & Co. KG from September 2009 to May 2012.
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Luware
Luware develops customer service solutions that enable organizations to communicate more effectively. Fully leveraging the Microsoft technology stack, Luware Nimbus, Luware's Contact Center as a Service solution, adds the contact center and intelligent task routing functionality you need to effectively manage customer inquiries in Microsoft Teams. Luware Recording extends the offering with a fully managed cloud recording solution that enables organizations to take full advantage of these modern communication channels while remaining compliant.