Luware
Kevin Chan has had an extensive career in the telecommunications industry, holding various roles such as Unified Communications Manager and Telecoms Specialist at Tube Lines and Transport for London. Kevin has experience with Microsoft Lync, telephony, and mobility management. Currently working at Luware as a Customer Success Manager and System Engineer, Kevin is skilled in supporting O365, Skype for Business, Fuze, Avaya, inContact, and Zoom systems. Kevin's background also includes project management at WHARF IT and education from London Metropolitan University and Manchester Grammar School.
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Luware
Luware develops customer service solutions that enable organizations to communicate more effectively. Fully leveraging the Microsoft technology stack, Luware Nimbus, Luware's Contact Center as a Service solution, adds the contact center and intelligent task routing functionality you need to effectively manage customer inquiries in Microsoft Teams. Luware Recording extends the offering with a fully managed cloud recording solution that enables organizations to take full advantage of these modern communication channels while remaining compliant.