Luware
Liis Kalmet is a professional who has held various roles such as Customer Success Manager and Project Manager in companies like Luware, Go Instore (Now Emplifi), ERPLY Retail Platform, and Agentuur Must. With a background in art education and fine arts, Liis also served as an Art Teacher and Museum Educator in different organizations. Liis is skilled in building strong customer relationships, driving adoption and satisfaction, tracking key metrics, managing renewals, and identifying expansion opportunities. They have a Master of Arts in Art Teacher Education and Fine/Studio Arts, along with a Bachelor of Arts in Painting.
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Luware
Luware develops customer service solutions that enable organizations to communicate more effectively. Fully leveraging the Microsoft technology stack, Luware Nimbus, Luware's Contact Center as a Service solution, adds the contact center and intelligent task routing functionality you need to effectively manage customer inquiries in Microsoft Teams. Luware Recording extends the offering with a fully managed cloud recording solution that enables organizations to take full advantage of these modern communication channels while remaining compliant.