Luware
Marcel Gaufroid has extensive work experience in sales and account management. Marcel currently holds the position of Head of Sales CH at Luware since January 2023. Prior to this, they worked at Luware as a Partner & Account Manager from April 2018 to March 2023. Before joining Luware, Marcel was an Industrial Sales Manager Switzerland & Eastern Europe at Maag Pump Systems AG from August 2016 to February 2018. Marcel also worked at Jakob Härdi AG as a Sales-/Product manager Filtration & Separation from October 2010 to July 2014.
Marcel Gaufroid obtained their Bachelor of Science degree in Wirtschaftsingenieurswesen from the University of Applied Sciences and Arts Northwestern Switzerland FHNW. Marcel attended the university from 2007 to 2010.
Luware
Luware develops customer service solutions that enable organizations to communicate more effectively. Fully leveraging the Microsoft technology stack, Luware Nimbus, Luware's Contact Center as a Service solution, adds the contact center and intelligent task routing functionality you need to effectively manage customer inquiries in Microsoft Teams. Luware Recording extends the offering with a fully managed cloud recording solution that enables organizations to take full advantage of these modern communication channels while remaining compliant.