Luware
Thomas Hecker is a seasoned professional with extensive experience in project management and technical sales support. Currently serving as a Projektmanager at Luware AG since October 2015, Thomas has previously worked as a Vertriebsingenieur at Sunways AG/SF Suntech Deutschland GmbH from November 2010 to August 2015, specializing in photovoltaic modules and inverters. Prior to that, Thomas held various roles at Alcatel-Lucent from October 2000 to November 2010, including Technical Sales Support for network management, capture and proposal management for pre-sales activities, and solution consulting for access products. Thomas began career as an Ingenieur der Nachrichtentechnik with TKM Microelectronic GmbH, contributing to project documentation, execution, and sales support from May 1998 to October 2000.
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Luware
Luware develops customer service solutions that enable organizations to communicate more effectively. Fully leveraging the Microsoft technology stack, Luware Nimbus, Luware's Contact Center as a Service solution, adds the contact center and intelligent task routing functionality you need to effectively manage customer inquiries in Microsoft Teams. Luware Recording extends the offering with a fully managed cloud recording solution that enables organizations to take full advantage of these modern communication channels while remaining compliant.