Vincent Ankrah

Site Reliability Engineer at Luware

Vincent Ankrah is a Cloud Platform Engineer at Luware since March 2023, with a substantial background in IT systems and operations. Prior roles include IT Systems Engineer at Nittygritty.net Ltd from September 2018 to February 2023, IT Engineer at The Mossbourne Federation for a brief period in 2018, and IT Operations Officer at JOSEPHS CONSULT LIMITED from August 2013 to July 2018. Earlier experience includes serving as a Junior IT Consultant at URC SYSTEMS LTD from September 2011 to May 2013 and as Assistant IT Officer during national service at Accra Metropolitan Assembly. Vincent holds a BSc. in Computer Science and Statistics from the University of Ghana, obtained in 2010, and completed studies at Adisadel College from 2002 to 2005.

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London, United Kingdom

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Luware

Luware develops customer service solutions that enable organizations to communicate more effectively. Fully leveraging the Microsoft technology stack, Luware Nimbus, Luware's Contact Center as a Service solution, adds the contact center and intelligent task routing functionality you need to effectively manage customer inquiries in Microsoft Teams. Luware Recording extends the offering with a fully managed cloud recording solution that enables organizations to take full advantage of these modern communication channels while remaining compliant.