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Iiris Kinnunen

Customer Success Manager at M-Files

Iiris Kinnunen has a diverse work experience in the financial and project management sectors. Iiris is currently working as a Customer Success Manager at M-Files since January 2021. Prior to this, they worked as a Project Manager at Nomentia from September 2020 to December 2020 and as a Project Manager at OpusCapita from March 2020 to December 2020.

Before their project management roles, Iiris worked at OP Financial Group for several years. Iiris started as a Customer Advisor from May 2010 to January 2012, where they took care of small and start-up companies' payment matters and managed entrepreneurs' personal banking affairs. Later, they worked as a Corporate Advisor from January 2012 to September 2012 and as a Finance Manager from September 2014 to March 2020. In their roles at OP Financial Group, they focused on selling and marketing finance solutions for corporate and public sector clients, building a functional and trustworthy network, and providing guidance on various banking services.

Prior to their time at OP Financial Group, Iiris worked as a Financial Assistant at Pohjola Bank Plc from October 2012 to August 2014. In this role, they prepared financing agreements, reviewed contractual terms, and supervised the implementation of customer contracts.

Overall, Iiris Kinnunen has gained extensive experience in customer service, finance, project management, and sales throughout their career.

Iiris Kinnunen began their education journey in 2007 at the Tampere University of Applied Sciences, where they pursued a Bachelor's Degree in Business Information Technology. Their studies continued until 2010.

In 2009, Iiris briefly attended Munster Technological University, but specific details about the degree obtained or field of study are not provided.

After a few years, Iiris proceeded to the University of Vaasa in 2017, where they pursued a Master of Science in Economics and Business Administration with a specialization in Information Systems Science. Iiris completed their studies in 2019.

In terms of additional certifications, Iiris obtained a certification titled "Elements of AI" from the University of Helsinki and Reaktor in June 2018. No other certifications or qualifications were mentioned.

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Tampere, Finland

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M-Files

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M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.


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