Faizan Pervaze

Faizan Pervaze is an experienced Operational Risk Manager currently serving at M2 since January 2024. Prior to this role, Faizan worked at Habib Bank AG Zurich as Deputy Manager - Group Operational Risk from January 2018 to January 2024, where key responsibilities included implementing an Operational Risk framework across all business units and managing risk and control functions within HBZ Services. Previous experience includes serving as Quality Team Lead and Senior Service & Quality Analyst at Dunia Finance from May 2014 to January 2018, where leadership in customer service and process redesign was emphasized. Faizan began the career at HSBC Mortgage Services from June 2008 to July 2013 as a Customer Service Executive/Collection Officer. Educational qualifications include an MBA in Operations Management and Sales Management from Xavier’s Institute Of Business Management Studies and a B.Sc. from St. Mary's College, Hyderabad.