Macro
Bhavin Patel is an experienced facilities management professional currently serving as Interim Account Lead at Macro, overseeing facilities management for two office buildings and coordinating a major account demobilisation. Previously, Bhavin held roles at Mace, where responsibilities included managing critical systems and supplier oversight for the London Cable Car, as well as leading guest experience initiatives to enhance visitor satisfaction. Bhavin's extensive background includes positions focused on customer service, team leadership, and training development, complemented by a degree in Multimedia Technology and Design from Brunel University and various certifications in health and safety, customer service, and project management.
Macro
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Macro, formerly known as Mace Operate, is now an independent facilities management company employing more than 750 people around the globe, with an annual turnover of £130m. The business will continue to provide market-leading facilities management services to some of the world’s largest brands. Today’s workplace has the power to help realise business objectives and support a healthy workforce. For this reason, it’s never been more important to see facilities management as more than operations. Done well, facilities management allows businesses to focus on their core function. Done exceptionally well, it positively impacts business strategies and ambitions. For over 21 years, Macro has been designing experiences for our clients that exceed expectations. Across commercial offices, government buildings, and cultural landmarks, we demonstrate the true, often uncovered, value of the workplace.