Macro
Erika B. is an accomplished facilities management professional with extensive experience leading teams and managing operations across various organizations. Currently serving as Account Lead and Senior Facilities Manager at Macro since August 2025, Erika previously held several key positions, including Global Head of Property & Facilities and Global Facilities Manager at Gymshark from February 2021 to August 2025. Prior roles include Deputy Head of Facilities and Sustainability & Waste Manager at Walsall Healthcare NHS Trust, Account Manager - West UK at Sharpsmart UK, Operations Manager at Premier Inn, and Practice Manager at Boots Opticians. Erika is enhancing expertise in facilities planning and management through ongoing education at the Xenon Group, pursuing a Bachelor's degree in the field.
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Macro
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Macro, formerly known as Mace Operate, is now an independent facilities management company employing more than 750 people around the globe, with an annual turnover of £130m. The business will continue to provide market-leading facilities management services to some of the world’s largest brands. Today’s workplace has the power to help realise business objectives and support a healthy workforce. For this reason, it’s never been more important to see facilities management as more than operations. Done well, facilities management allows businesses to focus on their core function. Done exceptionally well, it positively impacts business strategies and ambitions. For over 21 years, Macro has been designing experiences for our clients that exceed expectations. Across commercial offices, government buildings, and cultural landmarks, we demonstrate the true, often uncovered, value of the workplace.