Ian H.

Technical Support Analyst II at MadCap Software

Ian H. has a diverse work experience starting in 2014. Ian began as an Assistant Manager at Two Saints Baking Co & Cafe in January 2014 and worked until March 2014. Following that, they worked as a Cafe Manager at Bee Cave Coffee from March 2014 to June 2016. From July 2016 to October 2020, Ian worked as a Wholesale Trainer at Greater Goods Coffee Co. Most recently, they have been employed at MadCap Software, Inc. since October 2020, starting as a Technical Support Analyst I and later transitioning to a Technical Support Analyst II in May 2022.

Ian H. attended Texas State University from 2012 to 2013, where they studied Microbiology, General. Ian did not obtain a degree during this time. In September 2017, they obtained a certification as an Authorized Specialty Coffee Association Trainer from the Specialty Coffee Association.

Location

Austin, United States

Links


Org chart

No direct reports

Teams


Offices

This person is not in any offices


MadCap Software

2 followers

MadCap Software is an American computer software firm headquartered in San Diego, California that creates help authoring tools and solutions for technical writers and documentation teams.


Industries

Employees

51-200

Links