MadCap Software
Jean-Guy Augustin is an accomplished professional with extensive experience in software development and project management. Currently serving as Vice President of Professional Services at IXIASOFT since 2016, Jean-Guy has previously held significant roles at Kronos as Engineering Supervisor and Scrum Master, overseeing project teams in implementing Workforce Central applications. Earlier experience includes positions as a Senior Software Consultant at Parametric Technology Corporation and Presagis, focusing on Agile methodologies and software design optimization. Jean-Guy also led application development at Safework Inc., managing the Human Modeling software and collaborating with remote R&D teams. Jean-Guy holds an MBA in General Management from HEC Montréal and a Bachelor's degree in Software Engineering from Polytechnique Montréal.
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MadCap Software
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MadCap Software is an American computer software firm headquartered in San Diego, California that creates help authoring tools and solutions for technical writers and documentation teams.