Jacob L.

Senior Team Lead, Customer Experience (north America) at Madison Logic

Jacob L. is an experienced professional currently serving as the Team Lead for Strategic Customer Success at Madison Logic since June 2019, where responsibilities include client support, strategic goal establishment, team management, and campaign reporting. Prior experience spans various roles in customer success and communication at Hillyer College and the University of Hartford, highlighting skills in social media management, recruitment coordination, and prospective student engagement. Jacob has also worked in the customer service sector at Hannaford Supermarkets, overseeing training and maintaining high service standards, as well as completing internships in customer experience and election reporting. Educational qualifications include a Bachelor's Degree in Communication and Media Studies from the University of Hartford and an Associate of Arts Degree in Liberal Studies.

Location

Philadelphia, United States

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Madison Logic

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Madison Logic empowers B2B marketers to convert their best accounts faster by finding and engaging with the most influential individuals throughout the buyer’s journey. The ML Platform, a global multi-channel ABM media activation and measurement solution, enables enterprise organizations to leverage unique proprietary data to identify the accountsmost likely to purchase, accelerate the customer journey, and shorten sales cycles to positively impact ROI.


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201-500

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