Magical Teams
Alexandra Canedo is a seasoned professional with extensive experience in customer experience, operations, and strategic consulting. Currently serving as a Senior Strategist and Client Success Director at Magical Teams since August 2023, Alexandra focuses on connecting passionate individuals with business leaders. In addition, as a CX & Operations Consultant at HQ Alchemy, Alexandra aids small businesses in developing efficient processes and technology solutions. Alexandra is also a member and the San Francisco Chapter Lead for The Female Founder Collective, fostering connections among female entrepreneurs. Prior roles include Director of CX & Operations, Head of Customer Experience, and General Manager at Bungalow, and various positions at Castlight Health, Jiff, and App Empire. Alexandra holds a Bachelor of Science degree in Journalism with a focus on Public Relations and Spanish from California Polytechnic State University-San Luis Obispo and has further studied Spanish at Universidad Rey Juan Carlos.
Magical Teams
Ready for your business to thrive, but bottlenecked by building your operations and team? We help startups and online businesses with small teams on their priorities, people, and processes: - Prioritize what matters the most. - Work through the biggest bottlenecks and opportunities. - Build key systems/processes across: operations, customer success, marketing, people, or recruiting. - Manage the teams and stakeholders to implement change. We take an integrative coaching approach where we work closely with leaders to understand what matters most and problem solve through implementation. We value communication, kindness, efficiency, iterative experimentation, and a company culture that is empowering, collaborative, and human-centered. If you’re looking for help to up-level your operations and team, let’s talk!