Akshay Parmar

Akshay Parmar is a skilled professional with extensive experience in program support operations and customer service. Currently serving as a Senior Specialist in Program Support Operations at Magnit since September 2022, Akshay provides administrative support, manages contingent worker onboarding and offboarding, and ensures timely updates in various client systems. Prior to this role, Akshay spent nearly three years at Concentrix India Private Limited, advancing from Customer Service Advisor to Senior Customer Service Advisor, where responsibilities included handling customer inquiries through both voice and non-voice channels. Akshay's career began at Saynit Business Services as an Associate Intern, focusing on lead generation. Akshay holds a Bachelor’s degree in Commerce, specializing in Accounting and Finance, from The Maharaja Sayajirao University of Baroda.