Pavan Kumar is currently the Vice President of Customer Care and Customer Experience at Mahindra and Mahindra Limited since August 2023. Prior to this role, Pavan served in various senior positions at Mahindra Group from June 2020 to August 2023, including Head of Supply Chain Management and Head of the Service Contracts Cell for the automotive and farm sectors. From April 2017 to June 2020, Pavan was the General Manager of Planning and Executive Assistant to the CEO at Ssangyong Motor Company. Earlier in the career, Pavan held multiple roles at Mahindra Group from September 2005, including Executive Assistant to the President and Chief Executive of Farm Equipment and Two Wheelers, and Deputy General Manager for Special Projects and Market Development. Pavan's professional journey began at General Motors from June 2002 to July 2005 as a Global Purchasing Manager. Pavan holds a Bachelor of Engineering in Mechanical Engineering from the Birla Institute of Technology and Science, Pilani and has completed an Executive Education program in Business Administration and Management from Harvard Business School.
This person is not in the org chart
Mahindra and Mahindra Limited [Automotive and Farm Equipment Business]
18 followers
A USD 19.4 billion multinational group based in Mumbai, India, Mahindra provides employment opportunities to over 256,000 people across 100 countries. Mahindra operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology, financial services and vacation ownership. In addition, Mahindra enjoys a strong presence in the agribusiness, aerospace, components, consulting services, defence, energy, industrial equipment, logistics, real estate, retail, steel, commercial vehicles and two wheeler industries. The Automotive and Farm Equipment Business is the largest contributor of the Mahindra Group’s revenue. With 30,000+ full time employees spread across 20 locations, Mahindra has a strong presence in India. Further it propels an entire manufacturing ecosystem of 1,200 suppliers and 3,500 dealers, thereby creating direct and indirect employment for over 200,000 individuals. Our Farm Equipment business is the number 1 tractor company in the world by volume. In addition to our focus on maintaining a leading position in the core tractor mechanization business, we strive to deliver on our aspiration of “Farm Tech Prosperity” thus enabling our customers and our communities to RISE. Our Automotive business is a full-range mobility player with a presence in almost every segment of the automobile industry. Our product portfolio ranges from world class SUVs, premium luxury UVs, sedans, pick-ups, light, medium and heavy commercial vehicles to three-wheelers. All these cater to a diverse customer base spanning across rural and semi-urban customers. Leveraging our growing dominance, domestic & international market penetration and recent strategic acquisitions, we aim to provide world class exeperience to our customers and team members.