Wayne Vali

Wayne Vali currently serves as a QA Analyst and Professional Services Offsite Technician at MAM Software, a position held since August 2004. Responsibilities include providing 2nd line support, assisting the service desk in resolving escalated queries, and ensuring customer satisfaction through prompt responses to incoming requests. Prior experience includes serving as a Quality Auditor at Doncaster Medical Technologies from November 2003 to July 2004, where duties involved quality auditing and testing of medical parts, and ensuring smooth production line operations. Wayne also worked as an Assembly Technician at Mars Electronics International from June 2003 to October 2003, focusing on the assembly, testing, and auditing of vending machine components.