Arseniy Novitskiy

Arseniy Novitskiy is a skilled Software Developer with a strong background in technology and support. At Mann Consulting since November 2018, Arseniy has honed software development skills. Previous experience includes a role as Help Desk Specialist at the University of San Francisco, where Arseniy maintained a 5-star client support rating and enhanced employee performance by 20% through the creation of quick-access templates on ServiceNow. Additionally, Arseniy contributed to a Python project that automated scheduling and improved MySQL access logic, significantly reducing engineers' workload and startup time. As a Teaching Assistant, Arseniy effectively supported student learning in discrete mathematics. Arseniy holds a degree from the University of San Francisco and graduated from МБОУ СОШ №12 with a focus on Mathematics.