ManoMano
Damien F. is currently working as a Senior Process & Integration Manager and Senior Quality Analyst in B2B Customer Experience at ManoMano since February 2022. Prior to this, Damien worked at Apple from 2014 to 2022 in various roles including Process Improvement Program Manager, Quality Calibration Specialist, Coach/Trainer, and Support Specialist. Damien also has experience in teaching roles, having been a Course Instructor at Université de Bretagne Occidentale and a Lecturer at University College Dublin. Damien holds a Master of Arts (MA) in English Language and Literature, along with a Bachelor's degree in the same field.
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ManoMano
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Created in France in 2013, ManoMano is the European leader specializing in DIY, home, and garden online. Co-founded by Philippe de Chanville and Christian Raisson, ManoMano, by bringing together more than 3,600 merchants, brings together the largest range of DIY & gardening products online, ie more than 10 million references. They currently have 650 employees and operate in 6 markets (France, Belgium, Spain, Italy, Germany, United Kingdom).