Michelle Irving

Michelle Irving is a seasoned executive with extensive experience in customer experience and client services across various organizations. Currently serving as the Senior Vice President of Customer Experience at Map My Customers, Michelle previously held the same title at Adwerx, leading customer experience initiatives and managing key performance indicators. Michelle's career includes significant roles at ENGIE Impact, where leadership spanned customer success for the Zero Carbon Platform and professional services, and at Ecova, focusing on client services and process management. Previous positions include senior leadership at The Loyalton Group and roles in sales and customer relations at First Choice Power and Texas New Mexico Power Company. Michelle holds a Bachelor of Science degree from the University of North Texas.