Mapon
Romans Jakovickis is an experienced professional in customer service and support, currently serving as a Client Knowledge Specialist and Customer Support Specialist at Mapon since October 2022. Prior to this role, Romans worked at TELUS International as a PSO from May 2021 to August 2022 and at Luminor Group as a Customer Risk Management Specialist for a brief period in early 2021. As a Freelance Translator from March 2017 to January 2021, Romans specialized in editing and translations between Russian and Latvian, as well as English and Latvian. Previous positions also include roles as a Senior Russian CSR and CSR for Western Union at Transcom from June 2014 to May 2017, and as a Tour/Holiday Representative at Mouzenidis Travel in 2013. Romans holds a Bachelor’s degree in Marketing, Public Relations/Image Management from Baltic International Academy (2012-2016) and completed secondary education with a focus on Mathematics and Technical skills at Rīgas 95. vidusskola (2009-2012).
Mapon
Mapon is one of the leading fleet management and asset tracking solution providers in Northern Europe. We develop professional solutions to meet our clients and partners business needs, regardless of their field of business and fleet size. Mapon platform includes GPS tracking, fuel control, route planning, temperature monitoring, security, tachograph data management, digital vehicle inspections, asset tracking, IoT, video telematics and other solutions. There's also a variety of integrations available to help companies automate their fleet management and other business processes. Our global team works in our headquarters in Riga and offices in Tallinn, Helsinki and Barcelona to provide local support to all our clients and partners. Mapon is also a part of the Draugiem Group - the largest IT group in Latvia - meaning we always strive to bring the best technology and solutions to our clients and partners both in terms of software and hardware. In 16 years of being in the telematics business, we've built a strong partner network and are now represented in six continents of the world. It's because of our business partners that we've been able to track billions of kilometres, serve more than 20 000 clients and reach the goal of having 160 000 tracking devices connected to our platform. We're constantly growing and are looking to expand our global partner network to be able to bring the Mapon platform to even more businesses worldwide. If you're willing to bring your telematics business to new heights, feel free to reach out and set up a call with one of our team members!