Kareem Sarauw

Kareem Sarauw possesses extensive experience in IT support and management, currently serving as an Outbound Service Desk Representative at Iron Bow Technologies and an Associate Tech Support Representative at Marathon TS since March 2021. Previously, Kareem held various roles including Senior Desktop Support Technician and IT/Facilities Coordinator at New Horizons Computer Learning Centers, where responsibilities included managing IT and facilities operations across multiple campuses, Office 365 administration, and ensuring high cybersecurity standards. Additional experience includes supporting over 600 end users as a Lead DSS Technician for Morgan Stanley, providing IT support for IBM across several countries in the Caribbean and Central America, and engaging in significant migration projects. Kareem holds a Bachelor of Science in Computer Science from St. Thomas University.