Marigold
Michelle Forber has a diverse work experience spanning over 15 years. Michelle'smost recent role is as the Senior Vice President of Production Services & Global Support at Marigold, a position they have held since May 2023. Prior to that, they served as the Vice President of Global Support at Marigold from August 2021 to May 2023.
Before joining Marigold, Michelle worked at RealPage, Inc. for over a decade. Michelle held various leadership positions, starting as a Product Support Agent I in 2008 and eventually becoming a Vice President in 2019. In their roles at RealPage, Michelle managed and oversaw teams of employees responsible for providing support to customers, consumers, and vendors, while also focusing on quality assurance, training curriculum development, knowledge management, and continuous improvement processes. Michelle successfully implemented various strategies and initiatives to improve customer satisfaction scores and increase agent productivity.
Additionally, Michelle has prior experience as an Interactive Media Specialist at Kelliher Samets Volk, where they were responsible for online production assistance and content management for major clients.
Overall, Michelle Forber has a strong background in leadership, customer support, and operational management, with a proven track record of improving processes and achieving exceptional results.
Michelle Forber has a Bachelor of Arts degree in Sociology, Biological Sciences, Nutrition and Food Sciences from the University of Vermont.
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Marigold
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Where relationships take root. The Marigold approach to Relationship Marketing stands alone in a world of one-size-fits all marketing technology companies. Our solutions are designed for your specific size, industry, and maturity, giving you the technology and expertise you need to grow the relationships that grow your business, from customer acquisition to engagement to loyalty. And, with a team of strategists that provide insights into what’s working, what’s not, and what’s changing in your industry, you’re able to maximize ROI every step of the way. Great marketing isn’t just about conversion, but true connection. Learn why 40,000 businesses around the world trust Marigold to be the firm foundation they need to help relationships take root.