Rahul Singh

Rahul Singh is a seasoned IT professional with over a decade of experience in managing information technology infrastructure, specifically at MarketsandMarkets™ since September 2011. As Senior Manager, Rahul has successfully restructured IT support teams into service management organizations and has overseen incident coordination, team performance, and end-user satisfaction through effective management of SLAs and KPIs. Previous roles include Information Technology Support Manager and Assistant IT Manager, where Rahul improved productivity through new technical support procedures and achieved 99 percent uptime by resolving network failures. Educational qualifications include a Post Graduate degree in Information Technology from Symbiosis Center and a Bachelor's Degree in Computer Application from A.k.G Engineering College.