MARS Solutions Group
Naveen Dwivedi began their work experience as a Customer Service Specialist at Teleperformance India in August 2016. Their responsibilities included handling customer calls, managing agent performance, and auditing calls for quality control. Naveen then moved on to Continuum Global Solutions in July 2018, where they worked as a Senior Associate in Transaction Services. In this role, Naveen analyzed caller intent, handled disputed intents, and implemented improvement plans for individual and team performance. In November 2019, they joined MARS Solutions Group as a Senior Human Resources Administrator. Here, they were responsible for planning and achieving organizational objectives, executing business goals with top-level executives, and designing workplace policies in compliance with Union, State, and Local laws.
From 2013 to 2016, Naveen Dwivedi attended Govt. Holkar Science College A.B. Road, Indore. No specific degree or field of study information is available for this period.
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MARS Solutions Group
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MARS Solutions Group is a leading provider of talent solutions that combines people, process, and technology to help our partners achieve their goals. Our approach is designed in experience and grounded in expertise, ensuring we ACE all aspects of talent solutions. We specialize in: Attracting talent- We can help you find the right blend of technical skills and personality fit that harmonizes with your organizational culture, management style, and team dynamics. Creating Talent- We grow talent and invest in our resources to create a diverse talent pipeline for our partners through our MARS Returnship program. Engaging Talent- Through years of collaboration and innovation, we have developed a way for employers to keep their talented employees engaged and motivated through a seamless recognition and rewards SaaS product called Ovation. We have been innovating the staffing and consulting landscape since 2006 and have emerged as a tier 1 provider serving Fortune 50/500/1000 companies, best-in-category mid-sized firms, and government agencies. We pride ourselves in sourcing talent that fits our partner’s organizational culture.