Marsh Commercial
Emily Hird is an accomplished professional currently serving as the Five9 Business Product Owner at Marsh Commercial, where responsibilities include the administration of the Five9 dialling platform, campaign management, performance reporting, and IVR management. Additionally, Emily fulfills the role of Client Advisor, focusing on business planning and building long-term relationships with key clients. Prior experience includes serving as a Customer Service Executive at Amcor, where customer satisfaction and support were prioritized, and as a Regional Account Manager at Harvey & Brockless, managing high-profile accounts and fostering client relationships. Emily began their career as an Overseas Holiday Advisor at TUI, excelling in sales and customer service, earning recognition for exceptional performance.
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Marsh Commercial
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We are Marsh Commercial; a business with global backing and a local focus, that comes from a reassuring heritage with decades of experience. We’re proven and trusted experts. Between 2015 and 2018, Marsh & McLennan Companies purchased both Jelf and Bluefin, and merged the businesses to form one of the biggest insurance brokers in the UK, under a new Jelf brand. This step combined the rich heritage of these two leading community brokers under a single name. In 2020, Jelf became Marsh Commercial, aligning the business closer to our parent company as we evolve to excellence. We leverage the scale, expertise and access to the broad range of products and services provided by Marsh & McLennan Companies for the benefit of our clients - whilst retaining the flair, flexibility and personal service that our clients have come to expect. Marsh Commercial is a trading name of Marsh Ltd. Marsh Ltd is authorised and regulated by the Financial Conduct Authority for General Insurance Distribution and Credit Broking (Firm Reference No. 307511). Copyright © 2021 Marsh Ltd. Registered in England and Wales Number: 1507274, Registered office: 1 Tower Place West, Tower Place, London EC3R 5BU. All rights reserved.