Candy Tselayakgosi

Customer Experience Manager at Mascom Wireless

Candy Tselayakgosi is a professional with experience in customer service management, currently serving as the Customer Experience Manager at Mascom Wireless since November 2021. Prior to this role, Tselayakgosi worked as the Customer Service Quality Manager at First National Bank of Botswana Limited. Tselayakgosi holds a Master of Science degree in International Business Management from the University of East London, completed between October 2021 and October 2023.

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Mascom Wireless

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Mascom is the mobile market leader in Botswana with close to 1.6 million customers across the board. Following its innovation drive Mascom was the first operator to deploy a 3G network in Botswana (2008) and it is one of the first operators of the SADC region to deploy a 4G/LTE pilot. Mascom was licensed on February 17th 1998 as one of the companies assigned to establish, maintain and operate a GSM mobile network in Botswana. The Mascom network was launched five weeks after licensing, establishing a reputation of credibility and innovation to date.


Headquarters

Gaborone, Botswana

Employees

201-500

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