Mascom Wireless
Diwetse Richard has extensive experience in IT infrastructure and support, currently serving as an Infrastructure Analyst at Mascom Wireless since June 2009. Key responsibilities include managing Active Directory, Microsoft Exchange, Windows Servers, and various Microsoft Cloud Services, along with implementing security controls and conducting performance monitoring and disaster recovery planning. Previously, in the role of Senior Technician - Service Desk, Diwetse Richard provided endpoint support and systems administration, demonstrating proficiency in networking, cyber security, and customer support. Additionally, Diwetse Richard worked as an NMC Technician, ensuring network service availability and performance, alongside an earlier position as Administration Officer at Communication Link (Pty) Ltd, focusing on administrative tasks related to IT projects. Educational qualifications include studies at Cape Peninsula University of Technology and Damelin.
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Mascom Wireless
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Mascom is the mobile market leader in Botswana with close to 1.6 million customers across the board. Following its innovation drive Mascom was the first operator to deploy a 3G network in Botswana (2008) and it is one of the first operators of the SADC region to deploy a 4G/LTE pilot. Mascom was licensed on February 17th 1998 as one of the companies assigned to establish, maintain and operate a GSM mobile network in Botswana. The Mascom network was launched five weeks after licensing, establishing a reputation of credibility and innovation to date.