Kendra Lafromboise

Kendra LaFromboise is an experienced customer service professional with a robust background in the banking sector, currently serving as a Customer Care Center Representative at Mascoma Bank since September 2020. Prior to this role, Kendra worked as a Universal Banker at Citizens Bank, where the focus was on providing exceptional service and identifying sales opportunities. Additional experience includes positions as a Hostess at Blue Latitudes, a Business Development Representative at The Channel Company, and waitstaff at Harvest Hill Retirement Community, showcasing versatility in various customer-facing roles. Kendra holds a Bachelor's degree in Communication and Media Studies from the University of New Hampshire, complementing a strong foundation in interpersonal skills and client relationship management.