Daniel Keith

Manager, Digital Solutions Delivery, Service Delivery/itsm at Mass General Brigham

Daniel Keith has extensive experience in digital solutions and healthcare applications. Currently serving as a Senior Project Specialist at Mass General Brigham since January 2006, Daniel successfully managed the implementation of a digital service desk support chatbot for over 80,000 users, overseeing the AI vendor relationship. Previous roles include Program Manager for EpicCare Ambulatory, where Daniel directed a team and strengthened relationships with hospital leaders, and various positions related to EpicCare and information systems. Daniel's educational background includes a Bachelor of Arts in Communication and Media Studies from Salve Regina University and a forthcoming Certificate in Artificial Intelligence from MIT Sloan School of Management.

Links


Org chart

No direct reports

Teams

This person is not in any teams


Offices

This person is not in any offices


Mass General Brigham

36 followers

Mass General Brigham is an integrated academic health care system, connecting a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. It is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.


Industries

Employees

10,000+

Links