Mastery Schools
Customer Service · Full-time · Philadelphia, United States
About Mastery:
Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students.
At Mastery, we’re on a mission to provide all students with the academic and personal skills they need to succeed after graduation and pursue their dreams. Student achievement is not just a goal for our organization; it's the reason we exist, and every member of our team is dedicated to securing student success. We are also committed to pursuing equity, actively disrupting systemic racism, and addressing the disparities that limit our students' choices.
Our culture is built on respect, service, and the belief that the success of our students, their families, and the communities we serve will help us achieve our mission. We foster a positive, open, and inclusive environment where honesty, humor, and continuous improvement are celebrated.
Join us in creating a model urban school district that serves all students with excellence. Together, we can make a lasting impact.
Position Summary: The Senior Talent Partner, Network Support will design, drive and execute full cycle recruitment processes for Mastery’s central office. The Senior Talent Partner, Network Support will ensure that the most effective, outcomes-oriented and mission-aligned candidates join the staff of Mastery Charter Schools. Operating with both a critical eye and a customer service-driven mindset, the Senior Talent Partner, Network Support will cultivate strong applicant sources, manage relationships with top prospective applicants, design selection processes, and coach candidates and Mastery senior leadership to execute equitable and rigorous central office hiring processes. They will execute and maintain a high-caliber process that positions Mastery as the nation’s top destination for central office leadership.
Duties and Responsibilities
Essential Job Functions:
Lead national sourcing efforts to find, enroll, and select top central office staff
Build and maintain exceptionally strong relationships with candidates
Diagnose hiring manager needs and coach central office hiring managers through weekly routines
Train and support stakeholders to design rigorous selection processes for each unique NST role
Create and conduct rigorous and competency-aligned interview and demo selection processes for all roles
Manage Mastery stakeholders to ensure that the hiring process for senior leadership roles are inclusive of diverse feedback and perspectives
Drive efforts to ensure that offers are accepted and finalists are prepared to join the Mastery team
Drive the central office onboarding process and coach hiring managers to meet all milestones
Other Job Functions:
Act as a representative of Mastery Schools, be able to speak compellingly and factually about Mastery’s central office employee value proposition, history and mission
Support high-impact sourcing and networking events; occasional evening and weekend commitments as required.
Other duties as assigned
NOTE: This is currently a hybrid position, with in-person presence required at Mastery's central office a minimum 3 days per week (subject to change), in addition to scheduled external events
Qualifications
Exemplifies professional maturity
Able to advise Mastery senior leaders with confidence
Wizard at problem solving -researching multiples solutions independently and often arriving at a better or third way to serve our schools; possesses an uncanny logical flexibility when faced with daily challenges
Philosophical Alignment - believes that all children can learn and thrive; prioritizing equity to attract, support and retain the very best candidates for each role to make that a reality for our students and families
Incredibly organized
Ability to manage complex projects and prioritize
Flawless follow-through and execution
Exceptional detail-orientation– can tell you all of his/her hiring needs and all of the moves that s/he is making to place great candidates into open seats at any time
Exceptional technical recruitment skills
Exposure to sourcing top talent via LinkedIn, recruitment software and other databases, with proven outcomes
Experience designing a hiring process from start to finish across several departments (ex: Education, Finance, Technology, Human Resources, etc.)
Solid Excel, applicant tracking system, and related software skills – knows that consistently using our systems with our protocol is how we can learn more about our processes to get better and faster
Specialist in rigor, proven results ensuring the highest selection bar
Superior customer service and communication – stands out to applicants for his/her timeliness, sparkling communication, and impeccable follow through
Hungry for feedback and opportunities to learn and grow as a talent professional
Sense of humor strongly preferred
Education and Experience
Physical/Environmental
Other Requirements
This job is not in the org chart
This job is not in any teams
Mastery Schools
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Mastery Charter Schools and Mastery Schools of Camden form a non-profit school network of charter, turnaround and renaissance schools in Philadelphia, PA and Camden, NJ, serving over 14,000 students in grades K-12. Our mission is to ensure all students learn the academic and personal skills they need to be truly prepared for postsecondary success and able to pursue their dreams. Mastery is nationally recognized for its ability to turn around failing neighborhood schools and to drive dramatic student achievement gains. In our turnaround schools, test scores have increased, on average, more than 40 percentage points per grade and subject after three years, violence decreased by 80% and student turnover dropped by one-third. Mastery schools are joyful, authentic communities where students learn how to think critically and act independently so they are truly prepared for post-secondary success. Learn about opportunities to join our team at https://www.masterycharter.org/careers/