Mattersight Corporation
Travis Wolfe began their work experience in 2002 at Corel Corporation as a Systems Manager, a role they held until 2007. In 2007, they joined Mattersight Corporation, where they held various positions, including Vice President of Enterprise Technology Services, Vice President of Data Center Services, and Director of Systems Infrastructure. The specific start and end dates for these roles are not provided.
Travis Wolfe has attended Minneapolis College, although the start and end years of their studies are not specified. Travis has not obtained a degree or specified a field of study. In addition to their formal education, Travis holds certifications from various institutions including ISC2, GIAC, and Offensive Security. The specific certifications are CISSP, GCIH, GPEN, and Offensive Security, but the months and years of obtaining these certifications are not provided.
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Mattersight Corporation
Mattersight is a provider of enterprise analytics focused on customer and employee interactions and behaviors. Their Behavioral Analytics service captures and analyzes customer and employee interactions, employee desktop data, and other contextual information to optimally route customers to the best available employee, improve operationalperformance, and predict future customer and employee outcomes. It helps premier brands have better conversations with their customers through enterprise-grade SaaS solutions for contact centers.Mattersight pairs customers to the agent best-suited to handle the customer’s unique personality style. When customers and agents click, organizations gain improved conversation outcomes and measurable revenue growth. Healthcare, telco, financial, and retail enterprises rely on Mattersight to enhance conversations, boost agent performance, and gain operational efficiencies.