Account Executive

Company Overview:

MavenAGI is on a mission to reimagine enterprise customer experience, starting with support. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies. 

We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.

Team:

Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.

Position Overview:

As an Account Executive, you will play a pivotal role in growing Maven’s customer base and expanding relationships within the enterprise and mid-market segments. You’re a goal-oriented and strategic thinker who can work through a value-based sales approach to effectively meet customer needs. Your primary focus will be to create and execute a repeatable sales process to close new deals and expand existing accounts.

This is a hybrid position, requiring team members to work onsite at our Boston office three days per week.

What You’ll Do:

• Develop and manage relationships with mid-market executives, particularly in line-of-business and IT roles.
• Drive both new business acquisition and account expansion, balancing a mix of hunting and farming approaches.
• Conduct and tailor product demos to address customer pain points, using real-time data and relevant scenarios.
• Collaborate with internal teams on API connections and knowledge ingestion to customize solutions and create impactful technical presentations.
• Create video content for demos and presentations to visually demonstrate the value and functionality of Maven’s solutions.
• Set and maintain a high personal standard for achieving sales goals through disciplined execution.