Clare Urlich

Clare Urlich is an accomplished professional in customer success management with extensive experience across various industries. Currently serving as the VP of Client Success at Maven Clinic, Clare previously held key leadership roles at Benchling, Zuora, Adobe, LinkedIn, and Thomson Reuters. At Benchling, Clare led a large team of Customer Success Managers across North America and Europe. At Zuora, Clare managed a significant $300M ARR book of business, focusing on strategic client support and team coaching. Clare's leadership at Adobe included overseeing B2B customer success initiatives for major clients such as Microsoft and Toyota, earning recognition as Customer Success Manager of the Year in 2017. Clare's earlier experience encompassed roles in account management and corporate relationship management, showcasing a strong foundation in sales and customer engagement. Clare holds a Bachelor of Science in Biochemistry and Nutrition from Massey University and a Bachelor of Science in Biochemistry from Uppsala University.