Maxis
Aizat Asyraf Noor Mohammad possesses extensive experience in technical support and customer service roles. Currently serving as a Technical Helpdesk Specialist & Team Manager at Maxis since September 2012, Aizat is responsible for providing a single point of contact for customer complaints and coordinating with various departments. Prior experience includes a position as a Technical Customer Service Executive at VADS Berhad, where Aizat provided inbound technical support for TM’s Streamyx services, as well as handling complex customer cases. Aizat began the career as a Retail Executive at GUARDIAN Pharmacy, focusing on customer service and office management. Aizat holds a Diploma in Engineering of Electrical and Electronic (Communications) from MARA University of Technology and completed Sijil Pelajaran Malaysia (SPM) in Electrical Engineering.
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Maxis
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Maxis Berhad is a Malaysia-based investment holding company, which manages Maxis Group operating in the telecommunications industry. The Group is principally engaged in the provision of telecommunications and digital services, as well as the sale of devices. Its major business activities include the supply of mobile prepaid and postpaid services, fixed line services, as well as provision of network facilities, other converged telecommunications, digital and related services, such as fixed wireless Internet broadband services. Maxis Berhad's subsidiaries include Advanced Wireless Technologies Sdn. Bhd., a provider of wireless multimedia services; Maxis Broadband Sdn. Bhd., an operator of a national public switched network and a provider of Internet services and applications, and Maxis Mobile Sdn. Bhd., an operator of mobile telecommunications for niche projects.