Olivia van Haandel

Guest Experience & Insights Manager at Maybourne Hotel Group

Olivia van Haandel is an experienced professional in guest experience and client management, currently serving as the Guest Experience & Insights Manager at Maybourne since January 2024. Prior roles include Client Experience Project Lead and Client Experience Manager at Scanlan Theodore from July 2020 to January 2024, and Event Executive at EVH, where responsibilities included managing events for luxury clients and collaborating with PR teams. Olivia co-founded Cream App, a restaurant discovery platform, and has held roles such as Digital Content Producer at MECCA Brands, Client Advisor at Fendi, and Account Coordinator at AMPR. Olivia's early career included experience at Scanlan Theodore and an internship at Karla Otto. Olivia holds a Bachelor of Commerce in Marketing from the University of Melbourne and completed a digital marketing course at RMIT Online in 2020.

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Maybourne Hotel Group

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Claridge’s, The Connaught and The Berkeley, together the Maybourne Hotel Group, are three of the world’s most legendary luxury hotels, located in Mayfair and Knightsbridge in the heart of London.


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