Joshua Hickey

Joshua Hickey is a highly experienced Principal Technical Product Manager at Mayo Clinic, focusing on enhancing the Customer Patient Experience through data-driven product discovery and development. Joshua has held various significant roles at Mayo Clinic, including Principal Product Manager and Senior Product Manager, where responsibilities included overseeing enterprise-wide transformation initiatives and developing a multi-lingual Patient Online Services platform. Prior to Mayo Clinic, Joshua served as a Product Manager at Kaiser Permanente, driving innovative technology solutions for improved clinician and member services, and held a Product Manager position at AssetMark, managing digital capabilities for the advisor website. Joshua's extensive career began at AT&T as a Technical Program Manager, where leadership skills were honed in executing large-scale technology initiatives. Educational qualifications include a Master’s degree in Computer Information Systems from University of Phoenix and certifications in Project Management from Stanford University and UC Berkeley.