McGraw-Hill
Amanda Wild possesses extensive experience in customer service and team leadership across various sectors, particularly in the insurance and education industries. Currently serving as a Customer Service Team Leader at McGraw Hill since September 2020, Amanda has previously held similar roles within the company and has a solid background in managing teams and improving operational processes. Previous positions include Customer Service Manager at SureCam, Director at U CALL PROPERTY MAINTENANCE LTD., and Business Retention Manager at Brightside Insurance, among others. Amanda's expertise includes strategic management, compliance oversight, team development, and enhancing customer satisfaction, demonstrating a strong commitment to operational excellence and leadership throughout a diverse career spanning over two decades.
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McGraw-Hill
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McGraw-Hill Education is a learning science company and one of the "big three" educational publishers that provides customized educational content, software, and services for pre-K through postgraduate education.