Valerie Frazier

Call Center Manager at Mechanics Bank

Valerie Frazier is an experienced professional in the banking industry, currently serving as a Call Center Manager at The Mechanics Bank since April 2007, where management of a team of 15 agents is a primary responsibility. Previously, Valerie held several pivotal roles, including Manager of Training & Development at The Vintage Bank, where training programs were developed and facilitated, and as a Facilitator at Washington Mutual for training new hires and sales. Valerie’s experience at The Mechanics Bank also includes a notable tenure as an Instructional Designer and Senior Operations Officer, focusing on coaching and training programs across various functions. Earlier in Valerie's career, roles at California Bank & Trust and Sumitomo Bank involved facilitating and designing training programs, as well as managing training during a merger. Valerie holds a Bachelor's degree in Business from Golden Gate University and continues education at Arizona State University.

Location

San Francisco, United States

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Mechanics Bank

Mechanics Bank (the Bank) is a provider of a range of financial services. The Bank provides personal banking, business banking, trust and estate services, brokerage and wealth management services. The Bank operates approximately 33 offices in Contra Costa, Alameda, San Francisco, Marin, Napa, Placer, Sacramento, El Dorado and Santa Barbara counties. Its two subsidiaries are the MacDonald Auxiliary Corporation and The Mechanics Bank Community Development Corporation. The business purposes of the subsidiaries are lending and community development activities and holding deeds of trust securing loans made by the Bank and its subsidiaries. The Bank's loan portfolio includes commercial and industrial loans, commercial real estate loans, residential real estate loans, installment loans and lease financing. Its deposits include non-interest-bearing demand deposits, interest-bearing transaction accounts, and savings and time deposits.


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Employees

1,001-5,000

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