Medallia
Andrew Custage is a seasoned professional with extensive experience in market research and analytics. Currently serving as a Senior Director and Head of Research Insights at Medallia since September 2020, Andrew leads the Insights & Analytics function for Sense360, which specializes in innovative market research utilizing advanced datasets. Prior to joining Medallia, Andrew held the position of Head of Analytics at Sense360, guiding the company through significant growth and its acquisition by Medallia. Earlier career highlights include a Strategy Manager role at Accenture, specializing in Marketing Strategy and Loyalty Programs, as well as various management consulting positions within the firm. Andrew holds a Bachelor of Science in Economics with dual concentrations in Finance and Legal Studies from The Wharton School.
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Medallia
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Over a thousand of the world’s leading brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to win through customer experience. Through their platform they capture feedback everywhere their customers are, understand it in real-time, and deliver insights and action across their organization. This empowers organizations and their employees to embed the pulse of the customer into their daily decisions. Through Medallia Experience Cloud, companies can create more loyal customers, grow faster, reduce costs and improve corporate culture.