Medallia
Craig is a seasoned services and product leader with nearly two decades of experience in customer experience management, services leadership, technical integrations, customer success, and product management. His career includes senior and executive leadership roles at Clarabridge, Qualtrics, and interface.ai before joining Medallia, where he has partnered with thousands of customers to design, deploy, and grow CX and EX programs across a wide range of industries. A proud veteran of the United States Navy, Craig served as an Electronic Technician specializing in satellite communications and holds a bachelor’s degree in Business Information Technology from Virginia Tech University.
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Medallia
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Over a thousand of the world’s leading brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to win through customer experience. Through their platform they capture feedback everywhere their customers are, understand it in real-time, and deliver insights and action across their organization. This empowers organizations and their employees to embed the pulse of the customer into their daily decisions. Through Medallia Experience Cloud, companies can create more loyal customers, grow faster, reduce costs and improve corporate culture.