Medallia
Javier López is an experienced Managing Director at Medallia, overseeing business strategy and execution within the EMEA Professional Services segment since March 2020. Previously, Javier held various leadership roles at Medallia, contributing to the company's position as a leader in Experience Management. At Naturgy, Javier served as Head of Digital Transformation Initiatives, facilitating the realization of digitization projects, and led the corporate engagement platforms unit to enhance productivity across Europe and LATAM. Javier's earlier experience includes strategic roles at Gas Natural Fenosa, FICO, Motorola, and Panda Software, with a strong focus on project management, operations, and customer engagement. Academic credentials include multiple project management certifications and degrees in telecommunications and information systems from prestigious institutions.
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Medallia
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Over a thousand of the world’s leading brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to win through customer experience. Through their platform they capture feedback everywhere their customers are, understand it in real-time, and deliver insights and action across their organization. This empowers organizations and their employees to embed the pulse of the customer into their daily decisions. Through Medallia Experience Cloud, companies can create more loyal customers, grow faster, reduce costs and improve corporate culture.