Medallia
Lucas Massicot is a seasoned IT professional with extensive experience in system administration and cloud infrastructure. Currently serving as a Senior System Administrator at Medallia since February 2021, Lucas has previously held significant roles such as Lead Infrastructure Engineer at ChampionX and Azure Cloud Delivery/Automation at Ecolab, where responsibilities included defining automation in infrastructure as code and delivering environments for developers. Lucas's career also includes roles as a Global Infrastructure Administrator at both Ecolab and Nalco, along with earlier experience as a Windows System Administrator at IBM. Lucas holds a Bachelor of Natural Science from IDJSM.
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Medallia
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Over a thousand of the world’s leading brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to win through customer experience. Through their platform they capture feedback everywhere their customers are, understand it in real-time, and deliver insights and action across their organization. This empowers organizations and their employees to embed the pulse of the customer into their daily decisions. Through Medallia Experience Cloud, companies can create more loyal customers, grow faster, reduce costs and improve corporate culture.