Medallia
Robert Tanguay is a seasoned product management professional with extensive experience in Martech SaaS products. Currently serving as Principal Product Manager at Medallia since July 2023, Robert previously held the position of Director of Product Management at Medallia, where responsibilities included overseeing the Medallia Experience Orchestration, a leading solution in Real Time Interaction Management and Journey Orchestration. Prior experience includes leadership roles at Thunderhead, where Robert contributed to enhancing customer engagement through various product management roles, and as a Product Owner at American Specialty Health, focusing on stakeholder needs and agile methodologies. Robert holds an Associate of Science in Business Administration and Management from Southern New Hampshire University.
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Medallia
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Over a thousand of the world’s leading brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to win through customer experience. Through their platform they capture feedback everywhere their customers are, understand it in real-time, and deliver insights and action across their organization. This empowers organizations and their employees to embed the pulse of the customer into their daily decisions. Through Medallia Experience Cloud, companies can create more loyal customers, grow faster, reduce costs and improve corporate culture.