Medallia
Sonia-Devi Ung 黄飞云 is a Senior Marketing and Communications Lead at Medallia, a company known for its award-winning SaaS platform in customer feedback management. Sonia-Devi also works as an Intercultural Semiotician and Innovation Strategist at Space Doctors, focusing on global cultural insights and creative strategies. Sonia-Devi's experience includes consulting roles in international business development, consumer needs exploration, and market foresight for various companies such as Nestlé Nespresso SA and Groupe PSA. Their educational background includes a Master's degree in Hautes Etudes Internationales.
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Medallia
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Over a thousand of the world’s leading brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to win through customer experience. Through their platform they capture feedback everywhere their customers are, understand it in real-time, and deliver insights and action across their organization. This empowers organizations and their employees to embed the pulse of the customer into their daily decisions. Through Medallia Experience Cloud, companies can create more loyal customers, grow faster, reduce costs and improve corporate culture.