Medallia
Wilson Chang is an accomplished People Operations Manager at Medallia, bringing a diverse background in people operations and customer service. Since joining Medallia in June 2019, Wilson has advanced through various roles, including Global People Operations Senior Analyst and Lead People Operations Coordinator. Prior experience includes a notable tenure at Enterprise Rent-A-Car, where Wilson excelled as a Sales/Management Trainee and ranked as a top performer while managing a large fleet and building strong corporate relationships. Early career roles included positions at UNIQLO, Starbucks, and volunteering with the Red Cross, contributing to strong customer service and operational skills. Wilson holds a Bachelor’s Degree in Business Administration with a focus on Management and Human Resources from California State Polytechnic University-Pomona.
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Medallia
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Over a thousand of the world’s leading brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to win through customer experience. Through their platform they capture feedback everywhere their customers are, understand it in real-time, and deliver insights and action across their organization. This empowers organizations and their employees to embed the pulse of the customer into their daily decisions. Through Medallia Experience Cloud, companies can create more loyal customers, grow faster, reduce costs and improve corporate culture.