Medallia
Yonny Yun currently serves as VP of Global Business Operations & Enablement at Medallia since May 2021, following a tenure as Sr. Director in the same department at Medallia. Previously, Yonny Yun held the role of Global Head of Customer Community at SAP Customer Experience from 2019 to 2021. Earlier experience includes positions at CallidusCloud as Sr. Director of Education & Training Services and Director of Customer Experience, and at Simply Hired as Director of Client Services and Strategic Account Manager. Other roles span from Enterprise Account Manager at LiveOps to various account management positions at iPass Inc., GoRemote Internet Communications, Fiberlink Communications, and UUNET - MCI. Yonny Yun earned a BA in International Studies from Dominican University of California and an MA in International Affairs from UC San Diego School of Global Policy and Strategy.
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Medallia
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Over a thousand of the world’s leading brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to win through customer experience. Through their platform they capture feedback everywhere their customers are, understand it in real-time, and deliver insights and action across their organization. This empowers organizations and their employees to embed the pulse of the customer into their daily decisions. Through Medallia Experience Cloud, companies can create more loyal customers, grow faster, reduce costs and improve corporate culture.