Medibank
Alex Wu has a strong background in UX and product design, with a focus on driving customer experience and leading teams. They have held various roles at companies such as Medibank, where they served as the Head of UX and Product Design, leading the design and development of digital solutions. At National Australia Bank, they were responsible for managing UX design teams and overseeing projects across secure platforms. They have also worked at Telstra Health and DXC Consulting ANZ, where they played roles in UX and product ownership. Overall, Alex Wu has extensive experience in UX and product design across a range of industries.
Alex Wu attended The Australian National University from 2000 to 2003, where they obtained a Double Degree in Information Technology & Commerce. Their studies focused on information systems, accounting, and management.
Medibank
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Medibank Private Limited is a private health insurer. The Company underwrites and distributes private health insurance policies under its brands, including Medibank and ahm. The Company has two segments: Health Insurance and Complementary Services. The Health Insurance segment offers private health insurance products, including hospital cover and extras cover, as stand-alone products or packaged products that combine the two. Its hospital cover provides members with health cover for hospital treatments, whereas extras cover provides health cover for healthcare services, such as dental, optical and physiotherapy. The Health Insurance segment also offers health insurance products to overseas visitors and overseas students. The Complementary Services segment offers a range of activities, including contracting with government and corporate customers to provide health management services, as well as providing a range of telehealth services in Australia and New Zealand.